Employment Opportunities

New London Homeless Hospitality Center is an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, sex, military status, age, disability, sexual orientation, gender identity, genetic information, creed, citizenship status, or any other characteristic protected by federal, state or local laws. This policy applies to all of New London Homeless Hospitality Center's hiring practices, and to all terms and conditions of employment.

Housing Specialist

Under the supervision of the Housing Placement Coordinator, Housing Specialists work to
help shelter guests find and keep safe and affordable housing. The Housing Specialist will support the housing search for HHC guests, participants in other CAN programs, youth and victims of domestic violence. The Housing Specialist will also cultivate relationships with quality landlords by responding to concerns related to tenants referred by HHC. The Housing Specialists will also seek to support individuals referred to housing by HHC to comply with lease terms by reaching out to tenants and landlords on a regular basis.  For a full description, click here.

Life Skills Coach

Under the supervision of the Mental Health Waiver Supervisor, the Life Skills Program staff provides mental health and substance abuse rehabilitation services and supports necessary to assist eligible individuals in achieving and maintaining the highest degree of independent functioning. Services are focused on skill building with a goal of maximizing independence.

Shelter Support Staff

Shelter staff are responsible for supporting the operation of the evening and overnight shelter. Shelter operations staff report to the assigned shelter supervisor on a day to day basis and to the Shelter Manager overall. Shelter operations staff may be assigned to the main shelter or to the Warming Center during the winter months.

Specific Responsibilities Include:

  • Manages access to the shelter/warming center in accordance with the shelter admit list and NLHHC policies.

  • Checks guests entering the shelter or warming center at night to prevent the introduction of alcohol, drugs, weapons or other prohibited items. Supervises the storage of guest belongings and medications to comply with limits outlined in policy. Monitors compliance with Covid precautions including wearing masks and social distancing.

  • Circulates frequently through the shelter and on shelter grounds to maintain a welcoming and safe environment. If assigned answers phones and provides information to callers.

  • Provides access to supplies as needed by guests. Monitors use of guest computers and phones. Distributes supplies upon request. Restocks supplies as directed.

  • Explains NLHHC policies as needed. Enforces NLHHC policies unless an exception is required by unusual circumstances. Documents all exceptions to policy in the logbook. Direct guests who need additional assistance to Help Center or other resource.

  • Completes basic shelter cleaning tasks assigned to his/her shift.

  • Monitors showers, use of bathrooms and smoke breaks.

  • Helps with meal service and other tasks as assigned.

  • Responds to emergency situations taking appropriate action to protect guest and personal safety. Documents all serious incidents in the logbook and with an incident report.

  • Completes shelter paperwork as assigned. Reports any maintenance issues or supply shortages.

  • Supports the operation of the quarantine site if assigned.

For more information and details on how to apply, please click the job description link below.