HOUSING COUNSELING

HUD-Certified
Housing Counseling Agency

NLHHC's HUD-Certified Housing Counseling Agency delivers support to individuals before they reach literal homelessness. We assist with rental education, eviction prevention, foreclosure mitigation, first-time homebuying, and more.

Our doors are open to all. We offer services and provide resources to any community member who needs them.

The Housing Counseling Agency is located at 234 State Street, New London 06320. We offer walk-in support Monday through Friday from 8:00am to 4:00pm.

You can call us at (860) 333-6034. You may also contact our Housing Counseling Coordinator, Errol Maurice, by email at emaurice@nlhhc.org.

Click on this link to sign up for our First-Time Homebuyer Workshop

This 6 hour workshop gives you the educational tools you need to begin your homebuying journey.

Learn about the process from start to finish from industry professionals with this HUD-Approved curriculum.

What We Provide

Rising housing costs have left many lower-income community members struggling to maintain stable housing. NLHHC's Housing Counseling Agency offers targeted programs to support these individuals, aiming to help them remain housed and navigate the affordable housing crisis.

Core Services Offered

Budget Counseling and Goal Development: Help tenants prepare budgets and develop financial plans

Tenant Rights Education: Increase understanding of tenant rights and responsibilities, especially for those facing eviction

Financial Empowerment and Access to Resources: Assist households in accessing benefits (including rental assistance) and/or improving employment status

Key Programs

Rental Counseling

One-on-one guidance for maintaining housing stability. Includes landlord communication, budgeting, and action plans.

Homeownership Counseling

One-on-one counseling on breaking down your credit report, evaluating your income, determining affordability, reviewing your debt-to-income ratio, developing a budget, and creating an action plan. This personalized step-by-step guidance prepares you to eventually become mortgage-ready.

Mortgage Delinquency Counseling

Financial coaching to understand default consequences, explore loss mitigation options, and develop repayment plans and restructure debt.

Educational Workshops

One-on-one guidance for maintaining housing stability. Includes landlord communication, budgeting, and action plans.

Fair Housing Advocacy
- Workshops on fair housing rights, rent commission complaints, and senior support.
- Public presentations available upon request.
Pre-Purchase Homebuyer Education
- Covers all aspects of home buying, including:
  - Budgeting
  - Mortgage pre-approval
  - Offer and closing processes
  - Foreclosure prevention
Renter Education Workshop
- Focuses on:
  - Budgeting for rent
  - Tenant-Landlord rights
  - Eviction prevention
Financial Fitness
- Teaches personal finance skills
- Includes saving, investing, and credit management

Success Stories

Over recent months, the Housing Counseling Agency has helped hundreds of individuals avoid eviction and stabilize their housing.

Deborah (Groton): "My landlord reduced my rent increase and allowed me to stay after your help. Thank you!"

Cristina (New London): "After being homeless, I now have my own apartment - my Taj Mahal! Thank you!"

Kathianna (Groton): "Thank you for explaining my options and helping me. I'm forever grateful."

Glenda (New Britain): "You allowed me to breathe again. Thank you for your support."

If you would like to support the Housing Counseling Agency's efforts, please consider making a tax-deductible donation. Together, we can eradicate homelessness and ensure stable housing for everyone in our community.